Orientation to Healthcare Improvement

The Yellow Belt Orientation program is designed to foster a shared experience in Lean Six Sigma.


Through experiential activities, participants discover the foundational principles of Lean and Six Sigma developed over the last 100 years. Moreover, by working together in small groups on various activities and discussing 7 healthcare project examples, participants see how disciplined, documented methodologies can improve clinical outcomes and patient throughput in the hospital—Lean’s Kaizen events and Six Sigma’s DMAIC projects. At the end of the day, participants generate a list of project ideas to be submitted to their leaders.
Yellow Belts Use Games and Simulations to Practice Tools and Techniques


  • Commit to fulfilling the Yellow Belt role and responsibilities in Lean and Six Sigma implementation.
  • Understand foundational principles of Lean and Six Sigma: absolutes of quality, profound knowledge, continuous improvement, value vs. waste, and rate of improvement.
  • Identify the 7 Muda (waste) in a hospital and use a value stream map.
  • Apply Voice of the Customer and Voice of the Process techniques to improvement project.
  • Identify when to use Lean Kaizen events vs. Six Sigma DMAIC projects.
  • Generate and classify improvement project ideas
Yellow Belts Are Assigned to Teams to Apply Team Building Principles and Concepts